How we look after your information.

SR Aesthetics is a nurse-led aesthetic clinic based at 15 Main Drive, Wembley, London, HA9 7NA. This policy applies to personal information collected through our website, our booking system, and directly at the clinic.

We may collect personal information you provide directly, including your name, contact details, appointment preferences, consultation and medical information relevant to your treatment, and payment information processed through our booking and payment providers.

We use your information to manage bookings, provide consultations and treatments, communicate with you about your appointments, and, where you have given consent, to send marketing communications.

Where you complete a consultation form, the information you provide helps Registered Nurse Razi assess your suitability for treatment and plan your care safely. This is treated as sensitive personal information and is only used for the purpose of providing your treatment.

When you book an appointment, we collect details such as your name, contact information and treatment preferences to manage your booking, send confirmations and reminders, and maintain accurate client records.

Deposits and payments are processed through third-party payment providers, such as Stripe. We do not store full card details on our own systems.

Our website may use cookies to help it function correctly and to understand how visitors use our site. You can control or disable cookies through your browser settings at any time.

We may use analytics tools to understand website traffic and improve our services. Analytics data is generally aggregated and is not used to identify you personally.

We will only send marketing communications, such as offers or clinic updates, where you have given your consent. You can withdraw this consent and opt out at any time by contacting us.

We take reasonable steps to protect your personal information, including storing client and booking records securely within our booking and practice management systems. No method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

We work with trusted third-party providers, including booking, payment and communication platforms, to help operate our clinic. These providers only receive the information necessary to perform their services.

We retain personal and medical information for as long as necessary to provide our services and meet our professional and legal obligations, in line with standard clinical record-keeping practice.

Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal information, to object to certain processing, and to withdraw consent for marketing at any time. To exercise any of these rights, please contact us using the details below.

If you have any questions about this policy or how your information is handled, please contact us.

Email: [email protected]
Phone: +44 7540 098108
Address: 15 Main Drive, Wembley, London, HA9 7NA

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.